Terms of Service

Last updated:Sep 24th 2026

Overview

Welcome to Zasiart.com. This website is owned and operated by Alessandro Cannas, a sole proprietor trading as ZasiArt. Throughout these Terms, “ZasiArt,” “we,” “us,” and “our” refer to Alessandro Cannas operating this business.

We operate Zasiart.com, including its content, features, tools, products, and related services (collectively, the “Services”). Our online store is powered by Shopify.

These Terms of Service (“Terms”), together with the policies referenced below, govern your use of our Services and purchases from our store. By using the Services or placing an order, you agree to these Terms. If you do not agree, please do not use the Services.

Our Privacy Policy [INSERT LINK] explains how we collect, use, and share personal information.

Nothing in these Terms excludes or limits any consumer rights or protections that cannot lawfully be excluded or limited.

1. Access and accounts

You must be of legal age to enter into a binding contract in your place of residence to place an order. Minors may use the Services only with the permission and supervision of a parent or legal guardian.

You agree to provide accurate, current, and complete information, including your contact, billing, payment, and shipping details.

You are responsible for keeping your account credentials secure and for activity you authorize through your account. Please notify us promptly if you suspect unauthorized access. You may not sell or transfer your account to another person.

2. Products and descriptions

We make reasonable efforts to present our products accurately, including their images, descriptions, dimensions, materials, and prices.

Colors and appearance may vary slightly depending on your screen and device settings. These variations do not affect your right to receive products that conform to their description and applicable legal requirements.

We may update listings, discontinue products, or limit quantities available for purchase. Changes to listings will not alter the agreed specifications of an order we have already accepted without your agreement.

Purchasing a product does not transfer copyright or other intellectual property rights in its artwork or design.

3. Orders, returns, and refunds

When you place an order, you submit an offer to purchase the selected products. An automated acknowledgment confirms receipt of your order; acceptance occurs when we expressly confirm that your order has been accepted.

We may decline or cancel an order for a legitimate reason, such as unavailable stock, suspected fraud, payment failure, or a material listing error, subject to applicable law. If this happens, we will notify you and promptly refund any payment collected for the canceled items.

Please check your order carefully before submitting it. If you need to change or cancel an order, contact zasiartsupport@gmail.com promptly. We may be unable to make changes once fulfillment begins. This does not affect any statutory cancellation rights.

Purchases are subject to our Returns and Refund Policy [INSERT LINK], including the following conditions.

Returns

You may request a return within 30 days of receiving your order. Items must be unused, in their original condition and packaging, and accompanied by proof of purchase.

Contact zasiartsupport@gmail.com for approval and return instructions before sending an item back.

Return shipping costs

Customers are responsible for return shipping costs unless applicable law requires otherwise. We recommend using a tracked shipping service.

Products damaged during shipping

If your product arrives damaged during shipping, contact zasiartsupport@gmail.com as soon as possible and within 30 days of delivery. Include your order number or proof of purchase, a description of the damage, and clear photos of the damaged product and packaging.

Please retain the product and packaging until we have completed our review. Approved shipping-damage claims receive a refund without requiring a return. Do not send the damaged product back.

Refunds

For ordinary returns, we will review the item after receiving it and notify you of the refund decision. For shipping-damage claims, we will review the information and photographs you provide.

Approved refunds will be issued to your original payment method within 10 business days, or sooner where required by law. Your payment provider may need additional time to post the refund.

If more than 15 business days have passed since approval and you have not received your refund, contact zasiartsupport@gmail.com.

Exchanges

We do not offer direct exchanges. To select a different product, request an eligible return and place a separate order.

Statutory rights

These voluntary policy conditions do not restrict mandatory rights concerning cancellation, faulty goods, incorrect items, or products that do not match their description. The 30-day reporting period does not shorten any mandatory legal claim period.

Where European Union consumer withdrawal rules apply, you generally have the right to cancel an online purchase within 14 days of receiving the goods, without giving a reason. Statutory exceptions may apply, including to goods made to your specifications or clearly personalized. Applicable legal requirements and refund deadlines take precedence over this policy.

4. Prices and payment

Prices and available discounts are displayed on our website. The applicable product price, shipping charges, and taxes we collect will be shown before you complete checkout. Taxes will be included in displayed prices where required by law.

For international orders, additional customs duties, import taxes, or carrier clearance fees may apply where disclosed and permitted by law. Any amounts we collect will appear at checkout.

Prices may change, but changes will not affect orders already accepted. If we discover a pricing error, we will contact you rather than charge an additional amount without your consent.

You confirm that you are authorized to use your selected payment method and that the payment information you provide is accurate.

Promotions may have additional conditions, which will be presented with the offer. Those conditions govern the relevant promotion.

5. Shipping and delivery

Available shipping options, charges, and estimated delivery times are provided at checkout or in our Shipping Policy.

Unless expressly agreed otherwise, delivery dates are estimates. Carrier disruptions, customs processing, and other circumstances may affect delivery times. We will provide updates when reasonably available and honor any remedies required by applicable law.

For shipping arranged by us, responsibility for loss or damage remains with us until the order is delivered to you or a person you designate to receive it.

You are responsible for providing a complete and accurate delivery address. Contact us promptly if you notice an error.

If your order is missing, delayed, or damaged, email zasiartsupport@gmail.com so we can investigate and arrange an appropriate resolution.

6. Intellectual property

The website and its content, including artwork, photographs, text, graphics, logos, videos, and designs, belong to Alessandro Cannas or their respective owners and are protected by applicable intellectual property laws.

You may browse the website and use its content for personal shopping purposes. Except as permitted by law or with the relevant owner’s written permission, you may not reproduce, distribute, modify, commercially exploit, or create derivative works from protected content.

Buying a physical artwork or product allows you to use and display that item. It does not give you permission to reproduce the artwork, sell copies, or use the design commercially.

ZasiArt, Shopify, and other names and logos appearing on the website belong to their respective owners.

7. Optional third-party tools

We may offer access to tools or features provided by third parties. These tools may be subject to separate terms and privacy policies.

To the extent permitted by law, third-party tools are provided “as is” and “as available,” without additional warranties from us. We do not control independently operated tools or guarantee their continued availability.

Nothing in this section limits our responsibility for obligations we owe you under applicable law.

New features introduced through our Services will also be subject to these Terms unless separate terms are provided.

8. Third-party links

Our website may contain links to third-party websites or services. A link does not imply that we endorse the third party or its content.

We do not control independently operated websites. Please review their terms, privacy policies, and purchase conditions before using them.

Questions about purchases made directly from a third party should be directed to that provider. This does not affect our responsibilities for products purchased from ZasiArt.

9. Relationship with Shopify

Zasiart.com is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with Zasiart.com. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Zasiart.com, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Zasiart.com.

10. Privacy

Our Privacy Policy [INSERT LINK] explains how we handle personal information collected through the Services.

Shopify also processes personal information to host, operate, secure, and improve the Services. Its processing may be subject to Shopify’s Consumer Privacy Policy.

Information may be shared with service providers, including payment processors and shipping providers, and processed in countries other than your own, as described in the applicable privacy policies.

11. Reviews and feedback

You may submit reviews, suggestions, photographs, or other feedback (“Feedback”). You retain ownership of your Feedback.

By submitting Feedback for publication, you grant us a non-exclusive, worldwide, royalty-free license to reproduce, display, publish, and format it for operating and promoting our store and products. We may allow service providers to process it for these purposes.

You confirm that you have the necessary rights to submit the Feedback and that it is truthful, lawful, and does not infringe another person’s rights. Disclose any payment, free product, or other incentive connected with a review.

We may remove unlawful, abusive, fraudulent, irrelevant, or rights-infringing content. We will not alter a review to misrepresent its meaning or suppress it solely because it expresses a negative opinion.

Unless separately agreed, we are not required to compensate you for Feedback or respond to every submission. Our use of personal information remains subject to our Privacy Policy and applicable law.

12. Errors and corrections

Occasionally, our website may contain errors relating to descriptions, pricing, promotions, availability, or shipping information.

We may correct these errors and update information. If an error affects your order, we will contact you and explain the available options. We will not substitute a materially different product or increase an accepted price without your agreement.

If an affected order is lawfully canceled, any payment collected for the canceled items will be refunded promptly.

13. Prohibited uses

You may use the Services only for lawful purposes. You must not:

• Commit fraud, impersonate another person, or provide deliberately misleading information.

• Infringe intellectual property, privacy, or other legal rights.

• Threaten, harass, or abuse other users, our staff, or third parties.

• Send spam or unsolicited promotional messages.

• Upload malware or interfere with the website’s operation.

• Access accounts, systems, or information without authorization.

• Collect other people’s personal information without a lawful basis.

• Copy or exploit website content in violation of these Terms or applicable law.

• Bypass security measures or use automation contrary to Section 14.

We may restrict access where reasonably necessary to address violations, protect users, or secure the Services.

14. Automated agents

An “Agent” is software or a service that acts autonomously or semi-autonomously on a user’s behalf.

Agents may interact with the Services only in accordance with this section and any applicable access restrictions. We may limit or block automated access.

Agents must:

• Identify themselves in HTTP/HTTPS requests using the user-agent identifier “Agent/[agent name]”.

• Clearly disclose that their interactions are automated.

• Answer truthfully when asked whether they are acting as a human or a computer.

• Respect access limits and requests to stop.

• Avoid bypassing CAPTCHAs, security controls, or other restrictions.

An Agent must have authorization from the person on whose behalf it acts, including authorization for any purchase. Using an Agent does not remove the user’s obligations under these Terms.

15. Suspension and termination

We may suspend or terminate access to the Services where reasonably necessary because of a material breach of these Terms, suspected fraud, security concerns, or legal requirements.

Where appropriate and lawful, we will give notice and an opportunity to resolve the issue.

Termination does not cancel accrued payment obligations, remove rights relating to existing purchases, or permit us to retain payment for unfulfilled orders without a lawful basis.

Provisions intended to continue after termination—including intellectual property, liability, and dispute provisions—remain effective to the extent applicable.

16. Warranties and service availability

We aim to provide reliable Services but cannot guarantee that the website will always be available, uninterrupted, or free from errors.

To the extent permitted by law, website features and general informational content are provided “as is” and “as available.”

Nothing in these Terms excludes any express product promise, statutory guarantee, or other warranty that cannot lawfully be excluded. In particular, these Terms do not remove your right to products that conform to their description and meet applicable legal standards.

17. Limitation of liability

To the extent permitted by law, we are not responsible for losses that were not reasonably foreseeable when the agreement was made, or for business losses arising from products purchased for personal use.

Nothing in these Terms excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded or limited.

These limitations do not remove your rights to refunds, repairs, replacements, or other remedies required by applicable law.

18. Responsibility for third-party claims

To the extent permitted by law, you are responsible for reasonable losses and costs arising from third-party claims caused by your unlawful use of the Services, infringement of another person’s rights, or deliberate or negligent material breach of these Terms.

This obligation does not apply to the extent that a claim results from our own breach, negligence, or unlawful conduct, or that of a party seeking reimbursement.

We will notify you of any relevant claim, take reasonable steps to limit losses, and provide a reasonable opportunity for you to participate in its defense. We will not agree to a settlement that imposes obligations on you without your consent.

19. Severability

If a provision of these Terms is found to be unlawful or unenforceable, it will be severed to the extent required by law. The remaining provisions will continue to apply.

20. Waiver and entire agreement

A delay or failure to enforce a provision does not waive the right to enforce it later.

These Terms, the policies expressly incorporated into them, and the details of your accepted order form the agreement between you and us concerning the relevant Services or purchase.

Nothing in this section excludes statements, representations, or rights that form part of the agreement under applicable law.

21. Assignment

You may not transfer your contractual rights or obligations under these Terms without our written consent, except where permitted by law.

We may transfer our rights and obligations in connection with a business reorganization or sale, provided the transfer does not reduce your contractual or statutory protections. We will notify you where required by law.

22. Governing law and disputes

These Terms are governed by the laws of the USA, subject to any mandatory consumer protections that apply in your place of residence.

Any court proceedings are subject to applicable jurisdiction rules. Nothing in these Terms prevents you from bringing a claim in a court available to you under mandatory consumer law.

If you have a concern, please contact zasiartsupport@gmail.com so we can try to resolve it. Contacting us does not restrict your right to seek other remedies.

23. Headings

Headings are included for convenience and do not change the meaning of these Terms.

24. Changes to these Terms

We may update these Terms to reflect changes to our business, Services, or legal obligations. The current version will appear on this page with its updated date.

Where required, we will notify you of material changes and obtain any necessary agreement.

Unless otherwise required by law or agreed with you, the Terms in effect when your order was accepted will continue to govern that purchase. Updated Terms apply prospectively from their stated effective date.

25. Contact information

For questions about these Terms, orders, returns, or refunds, contact:

Business owner: Alessandro Cannas
Trading name: ZasiArt
Business structure: Sole proprietorship
Website: Zasiart.com
Email: zasiartsupport@gmail.com

Please contact us before sending a return. We will provide the appropriate return address and instructions. Products with approved shipping-damage refund claims do not need to be returned.